Refund policy
Simple version: if we can’t deliver something you paid for, you get that part of your money back.
Last updated: October 22, 2026.
When you get a refund
| Situation | Refund |
|---|---|
| The order never starts | Full refund |
| The order can only be partly delivered | Refund for the undelivered part |
| You paid twice for the same order by mistake | Full refund of the duplicate |
| You ask to cancel before delivery has started | Full refund |
| You ask to cancel while delivery is running | Refund for the part not yet delivered |
When refunds don’t apply
- Delivered followers or likes. They can’t be taken back, so delivered parts are not refundable.
- Drops after delivery. These are covered by the free 30-day refill rather than a refund.
- Problems caused on the account side, such as making the account private, changing the username or deleting the post during delivery, until they are fixed. Tell us and we’ll help get the order back on track.
- Platform actions taken after delivery, such as removals beyond the refill window.
How to ask
Email support@followersdelivery.com with your ord_ reference and a short note. Answers normally come back within a few hours, weekends included.
How refunds are paid
The money returns to the original payment method, in dollars, and usually shows up after a few banking days. Where your card is in another currency, exchange-rate movements can make the amount differ slightly from what you saw when paying.
Chargebacks
Before opening a dispute with your bank, drop us a line. A reply from us is nearly always the quicker fix.